Frequently Asked Questions

Find answers to common questions about MCW app download, installation, and usage

Can't find your answer? Check our detailed tutorials:

Download

How do I download MCW app in Bangladesh?+

Visit our download page and click the 'Download MCW APK' button. The APK file will be saved to your Downloads folder. Make sure you have enabled 'Unknown Sources' in your Android settings before installing.

Is MCW app free to download?+

Yes, MCW app is completely free to download and install. There are no charges for downloading the APK file from our website.

What is the file size of MCW APK?+

The latest version of MCW APK (v2026.1) is approximately 45 MB in size. Make sure you have enough storage space on your device.

Where can I find the downloaded APK file?+

The downloaded APK file is usually saved in your device's Downloads folder. You can access it through File Manager → Internal Storage → Downloads → mcw-app-v2026.apk

Installation

What Android version do I need to install MCW app?+

MCW app requires Android 5.0 (Lollipop) or higher. Most modern Android devices support this version. For best performance, we recommend Android 8.0 or newer.

How do I enable Unknown Sources on my Android?+

Go to Settings → Security → Unknown Sources and toggle it ON. On Android 8.0+, go to Settings → Apps → Install Unknown Apps → Select your browser → Allow from this source.

Why can't I install the APK file?+

Make sure you have enabled 'Unknown Sources' in your device settings. Also check if you have enough storage space (minimum 100 MB free). If the problem persists, try downloading the APK file again.

How long does installation take?+

Installation typically takes 10-30 seconds depending on your device specifications. If it takes longer, your device might be slower or have limited resources.

Registration & Account

How do I create an MCW account?+

After installing the app, open it and tap 'Register'. Fill in your details including mobile number, email, and password. Verify your mobile number with the OTP sent to you. Check our registration tutorial for detailed steps.

What information do I need to register?+

You'll need a valid mobile number (Bangladesh), email address, full name, date of birth, and a strong password. Make sure to use accurate information for account verification.

Can I use MCW app without registration?+

No, you need to create an account and complete registration to use MCW app features. Registration is free and takes only a few minutes.

I forgot my password. What should I do?+

On the login screen, tap 'Forgot Password'. Enter your registered mobile number or email, and follow the instructions to reset your password.

Safety & Security

Is MCW app safe to download?+

Yes, when downloaded from our official website, MCW APK is safe and verified. Always download from trusted sources and avoid third-party websites to ensure security.

Will MCW app harm my device?+

No, MCW app is safe and will not harm your Android device. The APK file is regularly scanned for viruses and malware. Make sure to download only from our official website.

How can I protect my MCW account?+

Use a strong password with a mix of letters, numbers, and symbols. Enable two-factor authentication if available. Never share your password with anyone. Log out when using shared devices.

Is my personal information secure?+

Yes, MCW app uses encryption to protect your personal information. Your data is stored securely and not shared with third parties without your consent.

App Features

Does MCW app support Bengali language?+

Yes, MCW app supports Bengali language. You can change the language in app settings → Language → Select বাংলা.

Can I use MCW app on WiFi only?+

MCW app requires an internet connection to function. You can use either mobile data or WiFi. WiFi is recommended for better performance and to save mobile data.

How do I update MCW app?+

Visit our website regularly to check for updates. Download the latest APK version and install it over the existing app. Your account data will be preserved.

What payment methods are supported?+

MCW app supports popular Bangladesh payment methods including bKash, Nagad, Rocket, and bank transfers. Payment options are shown during transactions.

Troubleshooting

MCW app is not opening. What should I do?+

Try restarting your device. If the problem persists, clear the app cache (Settings → Apps → MCW → Clear Cache) or reinstall the app. Make sure you have the latest version.

The app keeps crashing. How can I fix it?+

Clear app cache and data, restart your device, and make sure you have enough free storage space. Update to the latest version if available. If issues continue, contact support.

I can't log in to my account+

Check your internet connection. Verify you're using the correct mobile number/email and password. If you forgot your password, use the 'Forgot Password' option. Clear app cache if the problem persists.

The app is running slow+

Close other apps running in the background. Clear app cache. Make sure you have at least 2 GB RAM and stable internet connection. Consider upgrading your device if it's very old.

Still Need Help?

Check our comprehensive tutorials for step-by-step guides with screenshots